Do I Really Need to Track Every Vehicle?
I got a call this week from the owner of an HVAC installation and service company. He had just hired a new employee, and was thinking about installing a GPS tracking device in the new hire’s vehicle. He did not have an interest in putting a full GPS fleet monitoring solution in all of his vehicles, he just wanted a tracking device for the new guy so he could keep an eye on him for a while. When I asked him about putting monitoring devices on the rest of his vehicles, he simply answered “I don’t see the need, I know and trust all of the other technicians”.
It’s a common statement we hear from business owners, and in some cases, they have a point. Some businesses are structured in such a way that there may not be as much value in knowing exactly where everyone is all day, every day, as some other companies. A good example of this is sales staff that are on 100% commission. If they don’t sell, they don’t make money, which means that they are well incentivized to make those appointments and close those deals. Another example that we hear often is a small, family run business, where everyone who works for the company participates directly in the profits, and losses, of the company.
Here are a few checkpoints to consider before you decide whether to install a fleet monitoring solution on some, or all, of your vehicles. How you answer each question will go a long way towards determining whether or not GPS tracking makes sense for your business:
- Are mileage and maintenance reports important?
- How much does the monitoring service cost?
- A typical service now runs about $1/day or less. If you are paying more than that, you really need to call us!
- What are the odds that my field staff is goofing off?
- Do we ever need to look at historical route information (where people when on any given day)?
- Do we care about things like speeding, harsh braking, etc?
If you are not sure if the dollars and sense of a fleet monitoring service is right for your business, feel free to give us a call and we’ll be happy to talk it over with you.
And remember, always make sure your staff knows about the possibility of being tracked. Not letting them know is a recipe for trouble.