Don Sesler, The Technology Whisperer: As the owner, I have the honor of leading a team of super-smart individuals who share my passion for helping entrepreneurs and business owners not fall victim to complex technology challenges that can kill productivity. We want to tame your technology so that it works for you and not the other way around. What technology problem is making your life more complicated than it should be? Reach out to me and tell me your story.

Small Office Phone Systems

Best Small Office Phone System

A lot of entrepreneurs start their business from a laptop and a cell phone, and that can be a great place to begin. If you are only getting a few calls and you are the only one answering the phone, there’s really no reason to get too crazy with your phone system. But as the business grows you will need help answering the phone. The cell phone and internet companies will happily offer you a solution, but their systems are expensive and can be limiting as you grow, especially if you have staff working remotely.

Let’s look at some better options:

Why You Want To Upgrade

Running your entire business from your cell phone begins to get challenging the moment you hire your first employee, and gets harder as your business grows. Upgrading to a small office phone system provides a number of upgrades that will make you and your business look more professional.

Here are a few key features:

  • Auto-attendant: Get your incoming calls routed to the right person. Some businesses prefer to have a human answer the phone, and I get that, but an auto-attendant can make your company seem bigger than it is, and can also screen out some of those pesky solicitors.
  • Transfer calls: It’s technically possible to transfer calls from cell phone to someone else, but it’s really complicated and nobody would want to do it on a routine basis.
  • Answer anywhere: Most modern phone systems will allow you to answer incoming calls on not only a desktop office phone, but you will also have the option to have the call ring an app on your computer or desktop PC. Want to spend the day working from the spa or golf course? No problem.
  • Ring Groups: If you have more than one person responsible for sales, or customer service, or some other function, you can have the auto-attendant ring multiple extensions when they press 1 for sales, or 2 for customers service.
  • Voicemail to email: This feature is super handy if you are out and about all day. You can quickly check your voicemails and decide who to call back.
  • CRM Integration: Connecting your phone calls to your CRM helps you keep track of the conversations you’ve had with your customers, vendors, and prospects.

How Do I Get One?

There are a few good options out there, which is great news, and the solution that we like to use is from Sangoma Technologies. Their system is a reliable, cost-effective phone system for small and large organizations alike, and it works well whether your staff all comes into one office or is scattered across the nation.

If your current phone solution isn’t working well for you, feel free to schedule a free consultation with me and I’ll be happy to talk through the available upgrade options. Chances are good we can move you to a better phone solution that will also save you some money.